Privacy policy

Last Updated: April 13, 2026

1. Introduction

Hektad LTD (“Hektad”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, interact with our services, or communicate with us.

By accessing or using our website, you agree to the terms outlined in this policy.

2. Scope of This Policy

This policy applies to information collected:

  • Through our website
  • Via email, messages, or other digital communication with us

This policy does not apply to:

  • Information collected offline
  • Third-party websites, services, or applications linked from our website

3. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies you directly, such as:

  • Name
  • Email address
  • Phone number
  • Billing/shipping address
  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • Browser type and device details
  • IP address
  • Website usage data (pages visited, time spent, etc.)

4. How We Collect Information

We collect information:

Directly from you when you:

  • Fill out forms
  • Make a purchase
  • Contact us

Automatically through technologies such as:

  • Cookies
  • Analytics tools
  • Tracking pixels

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Understand user behavior
  • Enhance your browsing experience

You can disable cookies through your browser settings, but some features may not function properly.

6. Third-Party Services

We may use trusted third-party tools (such as analytics providers and payment processors) that may collect data in accordance with their own privacy policies.

We do not control how third parties manage your data.

7. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions
  • Respond to inquiries
  • Send updates, offers, or marketing communications (only if you opt-in)
  • Ensure security and prevent fraud

8. Sharing of Information

We may share your information with:

  • Service providers who assist in operations
  • Payment processors
  • Legal authorities when required by law

We do not sell your personal data to third parties.

9. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Data breaches

However, no system can be 100% secure.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data transfer

To exercise your rights, contact us using the details below.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Data Retention

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

For the purpose of applicable data protection laws, we are the data controller of your personal information.